Message received
WhatsApp, Telegram, or ticket request enters the tenant runtime.
Advanced support automation for SMM panel owners
Run WhatsApp, Telegram, tickets, provider routing, and broadcasts from one futuristic SaaS workspace.
PakMainSMM Bot SaaS connects your panel support flow: customers send speed, cancel, refill, balance, help, or ticket requests; the system verifies ownership, checks rules, finds the provider route, and sends clean provider commands.
Live routing
Customer2274209 refill
RulesOwnership + service check
OKProvider groupEXT-94820 refill
SentCooldown3-hour safety window
Saved
Command flow
From customer message to provider group without messy manual work.
The system is designed for real SMM support operations where every request must be verified before reaching the provider.
Order checked
The bot verifies linked username, status, start time, refill rules, and cooldown.
Route found
Provider domain/key maps to a saved WhatsApp or Telegram provider route.
External ID sent
Provider receives only the external ID and command format.
Reply logged
Customer receives a safe result and logs stay available in workspace.
Core platform
Everything panel owners need to control support automation.
WhatsApp support automation
Process commands, linked chats, provider groups, bulk order IDs, and customer-safe replies from Green API webhooks.
Telegram support automation
Run Telegram-only or dual-channel support with tenant tokens, polling offsets, chat linking, and plan-aware routing.
Ticket workflow automation
Map ticket subjects to speed, cancel, refill, and details workflows while keeping SaaS support tickets separate.
Provider routing engine
Save provider domains, aliases, WhatsApp groups, or Telegram groups and let the runtime choose the correct route.
Broadcast system
Send maintenance notices, service updates, and alerts to linked users with plan-based medium control.
Service rule intelligence
Use service name parsing for fast setup or cached service rules for advanced start/refill decisions.
Live example
Customer messages stay simple; provider messages stay clean.
2274209, 2274192 refill
Refill request sent for eligible orders. Failed: 2274192 - refill is not possible for this order.
2274209 speed
Speed request sent to provider. It can take up to 3-6 hours to speed up your order.
Provider routes receive external IDs, not customer explanations.
The dispatch layer is built around your preferred format: {external_id} speed, {external_id} cancel, or {external_id} refill. Customer-facing wording stays separate from provider commands.
CooldownsDedupeLogsBulk IDsSafe fallback replies
Plans
Choose one medium or unlock both channels.
Starter - Telegram
19.00 USD
Telegram support automation, panel ticket medium, broadcasts, linked chats, and provider routing for teams that operate entirely inside Telegram.
- Ticket medium included
- Broadcast tools included
- Provider routing included
- Linked chats included
- Service rule controls included
Starter - WhatsApp
49.00 USD
WhatsApp support automation, panel ticket medium, broadcasts, linked chats, and provider routing for teams that run support from WhatsApp.
- Ticket medium included
- Broadcast tools included
- Provider routing included
- Linked chats included
- Service rule controls included
Business
99.00 USD
Dual-channel WhatsApp and Telegram automation with broadcast operations, service rules, admin controls, and premium support workflows.
- Ticket medium included
- Broadcast tools included
- Provider routing included
- Linked chats included
- Service rule controls included
Ready for automation
Build a support system that looks premium and works like an operations panel.
Start with your main support channel, connect your panel, map providers, and launch a cleaner customer support experience.